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© 2018 by Shawline Publishing Australia. Australia's best self publishing house

Privacy Policy

INDIEAUTHORS("INDIEAUTHORS") respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how INDIEAUTHORS collects, uses and manages your personal information and incorporates compliance with the General Data Protection Regulations (GDPR) for EEA residents.

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting INDIEAUTHORS and unless you directly give INDIEAUTHORS consent to do otherwise, INDIEAUTHORS will only collect and use your personal information in accordance with this Privacy Policy.

 

We give you:

  1. The right to be informed through this Privacy Policy, this website and our communications with you

  2. The right of access to your information

  3. The right to rectification of your information

  4. The right to erasure of your information

  5. The right to restrict processing of your information

  6. The right to data portability should it be required

  7. The right to object to usage and storage of your information

  8. Rights in relation to automated decision making and profiling as relevant.

 

Collecting information about you

 

Except as stated in this Privacy Policy, INDIEAUTHORS will not collect or use your personal information without your consent. INDIEAUTHORS collects your personal information when you:

  • provide us your personal information and contact details;

  • order or purchase INDIEAUTHORS products and/or services

  • enter your personal information on the INDIEAUTHORS website or other INDIEAUTHORS-owned properties;

  • participate in a INDIEAUTHORS competition;

  • interact with us through social media (including Facebook and Twitter);

  • register on the INDIEAUTHORS website/s

  • contact us; we may also keep a record of that contact.

  • We will only collect additional personal information with your consent.

 

Information you give us

 

We collect and store all the information you enter yourself into your Account and Email Newsletter Preference centre, including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences.

 

We collect and store any information you give to us when you contact us through our customer contact channels eg phone, email, chat, contact centre, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant.

 

Information from your use of our websites and services

We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information.

Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg social media; and other online properties not associated with us also via cookies.

We collect and store the above information in server logs and our database.

INDIEAUTHORS use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. INDIEAUTHORS uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser's access so that you can maintain your wish list and shopping cart when you next visit the INDIEAUTHORS website. Cookies also enable INDIEAUTHORS to offer products and services for you on a more personalised basis.

INDIEAUTHORS uses web analytics tools, testing and other software that use cookies to improve your online experience, including the display of more relevant ads on other websites, based on your activities on your visits to the INDIEAUTHORS website. If you do not wish to receive any cookies you may set your browser to refuse cookies, however not all the functionality of the INDIEAUTHORS website may operate as expected.

Using and disclosing your personal information

INDIEAUTHORS purpose in collecting your personal information is to provide you with:

  • the ability for you and INDIEAUTHORS to complete or progress your order or transaction with us

  • information that interests you

  • information about events; and

  • special offers that are relevant to you


 

INDIEAUTHORS will not use or disclose any of your personal information without your consent, unless:

  • required by law;

  • INDIEAUTHORS believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or

  • to protect the rights, property or personal safety of other users of the website, any member of the public or of INDIEAUTHORS.


 

In seeking to give you the most worthwhile experience in using the INDIEAUTHORS website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in.

INDIEAUTHORS does not disclose your personal information to advertisers. We use the services of one or more trusted service providers located overseas to use and process personal information for the explicit purpose of fraud detection, transaction processing, or for providing a product or service to you, in accordance with applicable privacy and data protection laws. In order to operate the INDIEAUTHORS website, fulfil the purposes set out above or otherwise deliver products or services, INDIEAUTHORS will not otherwise disclose your personal information to other companies or third parties without your consent.

When INDIEAUTHORS will contact you

When you complete a purchase with INDIEAUTHORS, you are presented with a comprehensive way to manage what marketing communications you wish to receive - if any - from INDIEAUTHORS. Similarly, when you create an account or subscribe to INDIEAUTHORS's newsletters, your preferences can be managed by you in their entirety.

Types of communications you may receive

  • updated information about the INDIEAUTHORS website;

  • information about our products and services which may interest you; and

  • other information about upcoming events - such as discount promotions which may interest you.

  • Any communication enabled in the newsletter preferences area in your account


 

If you are receiving promotional information about INDIEAUTHORS and do not wish to receive this information any longer, you may remove your name from our list by visiting the INDIEAUTHORS website and updating your newsletter preferences in your account. Please allow up to 3 business days for this request to be processed.

Storage and security of your personal information

INDIEAUTHORS will do everything reasonable and in its' power to keep secure the personal information which INDIEAUTHORS holds about you. Access to this information is restricted only to INDIEAUTHORS employees who have specific authorisation. INDIEAUTHORS also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, INDIEAUTHORS will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible, high-profile, Australian online retailer.

This amended Privacy Policy will apply whether or not INDIEAUTHORS has provided you specific notice of any changes or updates.